Workshop 2

Documenting current and future patient flows

June 15, 16 and 17, 2016

Relive the day

Objectives

Using 2D and 3D models, participants mapped five patient care trajectories: bariatrics, diabetes, cataracts, geriatrics, and chronic obstructive pulmonary disease (COPD).

They then analyzed the current issues and identified opportunities for improvement. Finally, they mapped out an ideal picture map of hospital units.

At this meeting, it was important to maintain a patient-centred vision, to build a trajectory that would serve it, to go beyond each single sector to create a global vision and to reach a consensus.